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On receipt of a completed booking form, H2 will reserve your place on the
requested workshop in good faith. We will send you a proforma invoice
for the total amount due, and your place must be paid for before the
event. Your booking will be confirmed and a receipted VAT Invoice sent
to you as soon as we receive your payment.
H2 will accept payment by:
Please indicate your preferred payment method on your booking form.
Bookings may be transferred with no additional cost to another person, but transfers made to another workshop date will be subject to cancellation/transfer fees. If you need to cancel or transfer your reserved or confirmed place, and if you are unable to send a substitute, then cancellation/transfer fees will apply as follows:
1 - 7 days prior to the workshop - 100% of total fee
8 - 30 days prior to the workshop - 75% of total fee
31 - 60 days prior to the workshop - 50% of total fee
61 days or more prior to the workshop – no cancellation/transfer
charge
Cancellations and transfers must be made in writing and cancellation/transfer
charges will be made whether or not payment has been received. We ask that
you contact us by email or by telephone to confirm receipt of your cancellation/transfer
notice. Non-attendance at a workshop, with or without notice will be treated
as a cancellation.
The number of places on each workshop is restricted, and workshops are
run subject to demand. We may therefore offer you an alternative date/venue,
but you are not obliged to accept, and the booking fee will be returned
in full if necessary.