



H2 Online Booking
Form
Course
Booking Terms
Payment
When
you submit a booking form, you
are making a commitment to purchase, and you are entering into a
legally binding agreement with H2 Training & Consultancy Ltd.
that
is subject to our terms of payment, cancellation and transfer. On
receipt of a completed booking form, H2 will reserve the specified
number of places on the requested course/date. Payment is requested
upfront, and we may not be able to guarantee a place on your preferred
date unless we receive your payment in advance. Your place/s will be
confirmed, and a receipted VAT Invoice will be sent shortly after we
receive your payment.
Fees
for our open courses are as follows:
1-day open courses:
- Per delegate:
£395
+VAT
- 2 or more delegates:
£355 +VAT each
- Public Sector Organisation:
£355 +VAT each
- Registered Charities or
Self-funding individuals: £325 +VAT
2-day open courses:
- Per delegate:
£625
+VAT
- 2 or more delegates:
£575 +VAT each
- Public Sector Organisation:
£575 +VAT each
- Registered Charities or
Self-funding individuals: £525 +VAT
One-to-One
Training
Fees for our one-to-one
training are dependent upon the location and duration of the session.
E.g Our fees for a one -day one-to-one training session in
Central London are £600 +VAT. The fees for your
session(s) will be confirmed in writing prior to your booking being
finalised.
3
Course Package Deal
If you book and pay for any
three courses for the same delegate you will receive the same special
discounted price as Registered Charities or Self-funding individuals as
detailed above. (Courses must be attended within 12 months of purchase)
H2
Annual Season
Ticket
Our Annual Season Ticket is
ideal for any organisation with a number of employees requiring access
to our programme of open courses. You may purchase multiple
days of open course training for any number or combination of employees
at significantly discounted prices. You simply pay in advance
for the required number of days training and we will send you a unique
season ticket code that you or your employees can use to book courses
online. Our Season Tickets start at just 10 days of training - and the
more you buy the bigger the discount. Please contact us for more
details.
H2 Guarantee
At H2, we want all of our customers to be happy that the courses they attend are indeed beneficial to them. Our pledge to you is that if by lunchtime you feel that you haven’t gained any new information, or if you feel that the practical solutions that have proved valuable to our other customers will not work for you or in your line of business, simply ask us for a refund we will return your open course fee. No quibbles. Guaranteed!
Fees
for our open courses are fully inclusive of:
- Personal objective setting
- Course tuition / materials
- Workbook, with
comprehensive
reference materials / proformas
- Lunch / refreshments
- Personal action planning
- Certification (on request)
- Follow-up support (on
request).
Cancellations
and Transfers
If
you need to cancel your reserved
or confirmed place(s) and are unable to send a substitute, cancellation
fees will apply as follows:
Less than 24 hour's notice - 100% of course fee
1 - 5 working days prior to the course - 75% of course fee
6 - 20 working days prior to the course - 50% of course fee
21 - 30 working days prior to the course - 25% of course fee
Cancellations must be made in writing and cancellation charges will be
made whether or not payment has been received. We ask that you contact
us by email or by telephone to confirm receipt of your cancellation
notice. Non-attendance at a course, with or without notice will be
treated as a cancellation. Cancellation fees must be paid no later than
14 days after the course start date.
Bookings may be transferred to another course, as long as notice of at
least 20 working days is given in writing and will be subject to an
administration charge of 10% of the original course fee. Transfers
requested within 20 working days of the original course will be treated
as a cancellation.
The number of places on each open course is restricted, and courses are
run subject to demand. We may therefore offer you an alternative
date/venue. Similarly there may be circumstances beyond our control
that require us to reschedule or relocate a particular course.
Delegates are not obliged to accept the alternative in which case the
booking fee will be returned in full if necessary. We will not however
be responsible for any other cost however incurred (such as
rearrangement of travel and/or accommodation). If you do accept our
offer of an alternative date/venue, your booking will be transferred
free of charge, and will continue to be subject to our standard Terms
and Conditions, including any subsequent cancellation or transfer
charges as detailed above.
Overnight
accommodation/special needs
Accommodation
can be arranged at extra
cost if required. For more
details, please contact H2 at least 10 working days prior to the
course. Delegates with any special dietary requirements are asked to
inform us on their booking form, so that we can make the necessary
arrangements.
Venue
Maps,
directions and parking
information will be confirmed about a week before the course start
date. H2 endeavours to use venues with disabled access and facilities.
Delegates with any special
requirements should inform us at time of booking, to ensure that their
needs are catered for.
Timings
Exact
start and finish times of each
course will be sent with the venue details about a week before the
course start date. All courses will have at least a 45-minute
lunch break and two 15-minute tea/coffee breaks.