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Our bespoke service involves us designing and delivering a tailored course to meet your more individual requirements. Following a short but effective pre-course consultation, we will put together a course programme that reflects your specified priorities, and that includes exercises based on real-life case studies/scenarios. This helps us to ensure that the course stays focussed on the issues that are most important to you and your delegates. We will be happy to organize a bespoke course within your own facilities, or if preferred, we will arrange an alternative venue of your choice. |
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We offer an extensive range of bespoke training topics and modules that can be designed to run for any duration, depending on the depth and breadth of training needs.
Topics include specific skills development (such as delegation, presentation and negotiation skills), and more role-specific topics (such as Management and Supervision; Customer Service and Team Working).
For each of the following topics, we offer a selection of 'potential modules' that can be built into your bespoke programme. You're no longer restricted to prescribed formats, topics or course titles, as we will combine any number of modules from any of the core topics, so there's an infinite number of combinations available!
| Personal Effectiveness | Team Work |
| Assertiveness Skills | Dealing with Conflict |
| Confidence Building | Effective Meetings |
| Career Development | Effective Team Working |
| Emotional Intelligence | Managing Diversity |
| Influencing Skills | Team Building |
| Stress Management | Emotionally Intelligent Leadership |
| Managing your Manager | Recruiting and Keeping the Right People |
| Time Management | |
| Communication | Management and Leadership |
| Business Writing | Delegation Skills |
| Communication Skills | Effective Inductions |
| Counselling Skills | Managing Change |
| Dealing with Difficult Relationships | Problem Solving and Decision Making |
| Customer Service | Managing Poor Performance |
| Interviewing Skills | Project Management |
| Negotiation Skills | Strategic Planning |
| Report Writing | Supervision Skills |
| Telephone Skills | Performance Reviews & Appraisals |
| Sales | Training & Development |
| Sales Process | Training for Trainers |
| Sales Skills | Facilitation Skills |
| Selling through Customer Service | Supporting & Developing Team Members |
| Negotiation and Influencing | Objective Setting |
| Dealing with Difficult Customers | Evaluation & Monitoring |
| Presentation Skills | Writing and Preparing Course Materials |
| Please click here if you'd like to download our Bespoke Training Brochure in pdf format (135KB) |  |
We understand that training is an investment - not just in terms of the cost, but also in time. We are therefore committed to providing excellent value by ensuring that our bespoke training is competitively priced.
Unlike other bespoke providers, we charge a flat daily fee from £1,000 +VAT per day (from £800 +VAT for not-for profit organisations), for any number of attendees up to 12 people, dependent only on the location and the duration of the course.
H2 bespoke course fees cover:
You would need to provide, or to cover the cost of