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Advanced EI - Developing Inter-Personal Competence

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1-day Open Course

Central London

or One-to-One Training


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Course Overview

Knowing what to do and how to communicate with others in a range of settings and situations - so that people respect and listen to you - is a skill that everyone would like to master. Some people seem to be a lot better at it: it may just be related to their upbringing or to their personality, but is quite possibly a result of their discovery of the value of developing their Emotional Intelligence! Fortunately, knowing how to efficiently navigate the social scene is a learnable skill and we can all become better at it by practicing and reflecting on our behaviour.

This practical course is designed for those people wishing to develop and apply specific ‘Emotionally Intelligent Skills and Techniques’ to enhance their ability to understand and empathise with others, and to communicate in a way which develops understanding and co-operation. It provides a useful follow-up to our “Emotional Intelligence at Work”, “Emotionally Intelligent Leadership” and "Advanced EI - Developing Personal Competence" courses, although anyone with some existing understanding of EI, wishing to have some more practical “Social-Awareness” and “Relationship Management” development tools, skills and techniques will definitely benefit from attending.

To download a detailed course outline (78KB pdf) please click here

To download a pdf version of our booking form and terms (59KB pdf) please click here


Psychometric TestH2 Assessments & Tests

In addition to the face-to-face element of the training, we also offer an optional on-line psychometric test, which can be completed as a self-assessment or as a 360 degree appraisal of the 18 EQ competencies. Whist it is entirely optional, the assessment is extremely useful for enhancing self-awareness and for providing a focus for on-going learning and development. The test can be completed at any time, and includes a comprehensive printed report for future reference, including some useful suggestions of potential areas for improvement.

One-to-One Training

As an alternative to attending an open course with delegates from other organisations, we also offer "Emotional Intelligence" as individual training on a date of your choice. Feedback from delegates who have had a one-to-one session is extremely positive, as it means that you can have the undivided attention of one of our experienced trainers, and can therefore make sure that the session is entirely focussed on your individual needs/interests.

Our standard one-to-one training includes a flexible combination of face-to-face and telephone sessions. Most popular is a half-day (4 hour) face-to-face session either at your work premises, or at a convenient local venue, plus two one-hour telephone sessions - one before and one after the training. The telephone sessions help us to ensure that the face-to-face training is tailored exactly to your needs and that you are able to put your learning into practice to make real improvements to your performance at work.

The cost is dependent upon the location and duration of the face-to-face session and we offer discounts for two or more sessions. For example, our standard one-to-one training with the face-to-face session in Central London costs £600 +VAT.

If this is of interest, let us know and we'll give you a quote depending on your requirements.

If you have any further questions, simply email us or give us a call - we'll be happy to help!

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